Careers

Together we build, create, explore, reimagine and eat lots of hot sauce.
And, yes, so can you.

Creating Digital Brand Experiences

Bring innovative ideas to your daily work, and help us reimagine our solutions. We work together, play together and have no shortage of good ol' fashioned collaboration.

Why You'll Love One North

Hear from current one northerners

One North is very efficient with project tasks and is always mindful about where time is being spent. While “Efficiency” and “Time Management” might not seem like exciting qualities of a company, they're critical for developers to have time to innovate, improve their skills and apply them to new and existing projects.

Alex, Technical Lead

My colleagues at One North are incredibly bright and are always teaching me something new. I love coming into an environment every day where work doesn’t feel like work.

Cathy, Senior Strategist

One North is a great environment where you are able to challenge yourself, step outside your comfort zone in cross-functional teams and grow professionally. I love working with and learning from the clever, driven people at One North. And they’re not half bad to grab a beer with!

Dylan, Brand Strategist

In addition to working with intelligent and great people, One North gives me the opportunity to learn something new every day. The collaboration across various teams allows you to grow personally and professionally.

Justine, Account Coordinator

Perks

Spoiler: it’s more than just swag (although, we have that too).

At One North, we recognize that our employees are more than just digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

We offer the following health plans and other benefits:

  • Flexible health plans to fit your needs, including the option to choose from a PPO, HMO or Health Savings Account.
  • Dental insurance, Vision insurance, Life insurance, Short & Long Term Disability insurance and flexible savings accounts.
  • One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds for maximized savings potential. Employees are immediately eligible for this benefit, and the plan has no vesting schedule for both employee and employer contributions.
  • We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 6 weeks of paid time off each year, including holidays, vacation and personal time.
  • Our Commuter Benefit Program enables our employees to make pre-tax contributions to pay for parking and all public transit needs.
  • Did we mention free lunch every other week? Also, sweets are never far from reach (thanks to the Glazed & Infused in our building's lobby).
  • Luckily, we also have a gym in our building, and our employees enjoy a discounted membership rate.
— OK, Got It! + Tell Me More

Build Something Great

It takes all kinds. Mad scientists, ambitious leaders, imaginative artists – whether you define yourself as any of the above or something completely different, we’re interested in hearing how your talents could add to the One North team. Interested? Check out our current open positions below or send us an email at joinus@onenorth.com.

Senior Quality Assurance Analyst

Do you believe the devil is truly in the details? Do you often catch things that go unnoticed by others? Does the prospect of analyzing and enhancing a user’s digital journey intrigue you? If so, One North is interested in hearing how your skills can add to our team – and help to improve the digital experiences we deliver to clients.

PRIMARY OBJECTIVE

We’re looking for a Senior Quality Assurance (QA) Analyst to join our fast-paced technology team. In this role, you will be responsible for managing all QA testing for web and digital projects for high-profile clients. We are looking for someone with an extensive background in both manual and automated testing, who is eager to work with the latest technologies in a collaborative environment. You will be able to create your own testing, planning, execution and automation plans to indicate and remedy bugs within applications to ensure our clients’ experiences are top-notch.

RESPONSIBILITIES

  • Responsible for implementing test plans, cases, strategies and schedules to ensure that quality assurance targets are met
  • Create test scenarios and cases to address areas such as web application scenarios, database impact analysis and overall web usability
  • Develop and execute automated scripts to determine application readiness
  • Collaborate with cross-functional team members to understand the project objectives, timeline, budget and schedule
  • Communicate progress, reports and results to ensure that our teams have all relevant information necessary to provide the best client service
  • Review and analyze bug descriptions and procedures, functional requirements and design documents to achieve an optimal solution
  • Update and improve automated test tools and suites to aid business needs with respect to functionality, scalability and performance
  • Perform functional and regression testing across applications, while identifying defects and potential risks
  • Implementation of bug life cycle management including bug tracking, reporting, analysis and verification
  • Perform full application testing on both web and mobile web applications[SM1] [TL2] 
  • Utilize best practices in day-to-day testing, using all-inclusive test data and various testing/automation tools
  • Identify trends in bugs across applications, and work with appropriate cross-functional teams to apply a solution that improves projects moving forward

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • Bachelor’s Degree in any relevant Information Technology field
  • A minimum of 2 years of technical quality assurance experience
  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery, and Node.js
  • Experience using Selenium or similar testing frameworks for web applications
  • Experience in .NET MVC, ASP.NET
  • Familiarity with SEO
  • Familiarity with OWASP and various web based security
  • Broad knowledge of capabilities across different browsers and devices
  • Familiarity with CMS systems (Sitecore, Wordpress or similar) a plus
  • A knack for improving the big picture by honing in on little details that count
  • A desire to work in a place where creativity (and humor) is consistently appreciated

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Developer

Enjoy building great things with great people? We’re looking for enthusiastic individuals to join our tech team in problem solving, building, designing and architecting advanced technical solutions for our clients. Apply emerging tools and technologies, and grow your career, with an organization interested in seeing what you can do.

One North is structured in an open office environment with room to collaborate and scooter from meeting to meeting. Overlooking the Chicago River, our office is located downtown and provides free beverage offerings and catered lunch every other Wednesday from local restaurants. We will give you the creative space and encouragement to design, build and grow along with us. Join us?

RESPONSIBILITIES

Please bring:

  • A love for the culture, process and craft of web development – we enjoy sharing what we learn with each other and the open source community at large.
  • A true empathy for the client experience, appreciating what it takes to form long-term, deep client relationships. These are large scale projects for high profile clients, allowing you to take a consulting approach to your development.
  • The ability to engineer for performance, maintainability and efficiency, while also creating beautiful end-user experiences.

This is a team sport:

  • Work with architects, account managers, other developers and our clients to deliver full-featured, data-driven websites, utilizing the latest technologies, frameworks and tools.
  • Coordinate and participate in the implementation, testing and support of web-based projects using MVC, Node, Knockout, React, MongoDB, .NET/C# , ASP.NET, JavaScript/JQuery, CSS, SQL Server, GIT and Visual Studio.

Blow us away with your brain powers:

  • Leverage industry-leading content management systems to focus on delivering new and creative solutions to clients.
  • Utilize your deep knowledge of the .NET page lifecycle/MVC, of object oriented programming concepts, browser compatibility considerations and web performance optimization tools.
  • Note: We will not ignore you if you have alternative, but relative experience [Java, php experience, Python] - as long as you’ve got that solid background in tech with transferrable skills, a penchant for learning quickly and a passion for solving problems.

Your weapons (wield them wisely):

  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery
  • Extensive use of modern CMS systems (Sitecore, Wordpress, Drupal, Adobe CQ or similar)
  • Expert in .NET MVC, ASP.NET
  • Broad knowledge of capabilities across different browsers, devices
  • Multiple Javascript frameworks, and when to use (or not use) each one
  • A desire to work in a place where creativity (and humor) is consistently appreciated.
  • Many of the items in the archives here: http://webtoolsweekly.com
  • No web experience yet? We do love computer science degrees.
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Senior Digital UX Strategist

One North is a collaborative agency that helps B2B organizations grow relationships with key audiences through digital brand experiences. We believe that brand, strategy, design and technology must all work closely together to create truly compelling and engaging customer experiences. Our mission is to make relationships count: with our clients, with our clients’ clients and amongst ourselves.

One North Strategists operate as Consultants and User Experience Designers to construct digital, interactive experiences for professional services organizations. As a consultant, you partner with clients to understand their business goals and guide them as to how these can be supported through digital interactions. The UXer in you understands how to construct an experience including the functionality, information architecture and content direction. We call ourselves Strategists because our role goes beyond the responsibilities of a typical UXer. Strategists have to understand a business’s needs, but they don’t get there by asking people who are supposed to know it already. They analyze businesses and their audiences to determine the real needs based on research made impartial by our consultative distance from the organization.

The Strategy team's role is to be a partner to our clients. A partner who understands digital’s role in supporting and elevating our clients’ relationships. A One North Strategist uses UX tools to develop solutions in new and interesting ways.

If you are motivated by the power digital has to enhance relationships and are interested in bringing your perspective to our clients, keep reading!

On a team of thinkers, problem solvers and over-achievers, expect that…

  • You will have a significant presence in client relationships.
  • You will lead the design of user journeys through an inspirational discovery and thoughtful information architecture and functional design process.
  • You will partner closely with visual Designers and Developers to bring the solution to digital life.
  • You will lead projects and guide junior team members in their involvement in client interactions and engagements. 
  • You will be involved in developing, designing and directing the approach to projects. 
  • You will play an important role in ensuring that each One North solution is effective, engaging, usable, consistent and, most importantly, aligned with the client’s business goals.
  • You will have the opportunity to talk about what you care about. Strategists contribute to thought leadership and collaborate with fellow strategists in order to keep up with their passions, trends and developments in digital marketing. 
  • You will play a role in shaping the growth of a continually evolving digital agency that is anchored by a resonant philosophy on digital’s role in B2B.

You are the type of person who will find this role fulfilling if:

  • People tell you that you make the complex seem simple. Strategists are comfortable with translating the biggest and most general truths about an organization and reflecting that in the information architecture, functional details and content scheme of a solution. 
  • You value the art of the written word. Everything strategists do is ultimately communicated in writing whether it is wireframes, personas, interview guides, presentations, emails or formal deliverable documents. Your ability to successfully communicate your ideas and reasoning means you put yourself in the mindset of your audience. 
  • You could describe yourself as a tech-driven web head. Someone who is interested in interactive technology, UXD and the web. Strategists are constantly looking at how things are done on the internet today and thinking about how things could be done tomorrow.
  • You think about the experience created by business decisions and you are find the way things are marketed intriguing. You often find yourself crafting an alternative approach that would improve the experience in some way.
  • You hold yourself to a higher standard than others hold you to. Often you see ways to improve something you’ve done when others are impressed and satisfied. Strategists are movers and shakers who constantly raise the bar for themselves. They continuously improve upon their day-to-day work, while also contributing groundbreaking ideas. 
  • You are comfortable navigating unchartered territory. As the needs of our clients evolve, the manners in which we help them develops, and the types of clients we serve widens, Strategists are often at the forefront of figuring out what that new space / offering looks like. The Strategy team truly helps to paves the road.
  • You have a commanding presence and can not only lead a room, but you can read a room. You can sense when to adjust your approach, tone, and sometimes even your plan.

Strategists typically have the following foundation and background:

  • Demonstrated interest and experience in areas of interactive design, user experience design, consulting and information architecture. 
  • Experience working in a professional, collaborative environment (6-10 years).
  • Experience delivering presentations and guiding meetings with executive-level participants.
  • Experience holding oneself accountable for deadlines, and meeting them of course. 
  • A demonstrated passion for solving problems.
  • Ability to thrive in an environment that values an entrepreneurial spirit.
  • Proficiency in visual productivity software such as Axure, Adobe CS (InDesign), and/or Omnigraffle is a big plus. 
  • An understanding of HTML5 / CSS3 / Javascript is a plus.
  • Ability to travel to client sites as projects require, up to 15% of the time.
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Digital UX Strategist

One North is a collaborative agency that helps B2B organizations grow relationships with key audiences through digital brand experiences. We believe that brand, strategy, design and technology must all work closely together to create truly compelling and engaging customer experiences. Our mission is to make relationships count: with our clients, with our clients’ clients and amongst ourselves.

One North Strategists operate as Consultants and User Experience Designers to construct digital, interactive experiences for professional services organizations. As a consultant, you partner with clients to understand their business goals and guide them as to how these can be supported through digital interactions. The UXer in you understands how to construct an experience including the functionality, information architecture and content direction. We call ourselves Strategists because our role goes beyond the responsibilities of a typical UXer. Strategists have to understand a business’s needs, but they don’t get there by asking people who are supposed to know it already. They analyze businesses and their audiences to determine the real needs based on research made impartial by our consultative distance from the organization.

The Strategy team's role is to be a partner to our clients. A partner who understands digital’s role in supporting and elevating our clients’ relationships. A One North Strategist uses UX tools to develop solutions in new and interesting ways.

If you are motivated by the power digital has to enhance relationships and are interested in bringing your perspective to our clients, keep reading!

On a team of thinkers, problem solvers and over-achievers, expect that…

  • You will have a significant presence in client relationships.
  • You will participate in the design of user journeys through an inspirational discovery and thoughtful information architecture and functional design process.
  • You will partner closely with visual Designers and Developers to bring the solution to digital life.
  • You will play an important role in ensuring that each One North solution is effective, engaging, usable, consistent and, most importantly, aligned with the client’s business goals.
  • You will have the opportunity to talk about what you care about. Strategists contribute to thought leadership and collaborate with fellow strategists in order to keep up with their passions, trends and developments in digital marketing. 
  • You will play a role in shaping the growth of a continually evolving digital agency that is anchored by a resonant philosophy on digital’s role in B2B.

You are the type of person who will find this role fulfilling if:

  • People tell you that you make the complex seem simple. Strategists are comfortable with translating the biggest and most general truths about an organization and reflecting that in the information architecture, functional details and content scheme of a solution. 
  • You value the art of the written word. Everything strategists do is ultimately communicated in writing whether it is wireframes, personas, interview guides, presentations, emails or formal deliverable documents. Your ability to successfully communicate your ideas and reasoning means you put yourself in the mindset of your audience. 
  • You could describe yourself as a tech-driven web head. Someone who is interested in interactive technology, UXD and the web. Strategists are constantly looking at how things are done on the internet today and thinking about how things could be done tomorrow.
  • You think about the experience created by business decisions and you find the way things are marketed intriguing. You often find yourself crafting an alternative approach that would improve the experience in some way.
  • You hold yourself to a higher standard than others hold you to. Often you see ways to improve something you’ve done when others are impressed and satisfied. Strategists are movers and shakers who constantly raise the bar for themselves. They continuously improve upon their day-to-day work, while also contributing groundbreaking ideas. 
  • You are comfortable navigating unchartered territory. As the needs of our clients evolve, the manners in which we help them develops, and the types of clients we serve widens, Strategists are often at the forefront of figuring out what that new space / offering looks like. The Strategy team truly helps to pave the road.
  • You have a confident presence and can not only lead a room, but you can read a room. You can sense when to adjust your approach, tone, and sometimes even your plan.

Strategists typically have the following foundation and background:

  • Demonstrated interest and experience in areas of interactive design, user experience design, consulting and information architecture. 
  • Experience working in a professional, collaborative environment (1-5 years).
  • Experience delivering presentations and guiding meetings.
  • Experience holding oneself accountable for deadlines, and meeting them of course!
  • A demonstrated passion for solving problems.
  • Ability to thrive in an environment that values an entrepreneurial spirit.
  • Proficiency in visual productivity software such as Axure, Adobe CS (InDesign), and/or Omnigraffle is a big plus. 
  • An understanding of HTML5 / CSS3 / Javascript is a plus.
  • Ability to travel to client sites as projects require, up to 15 % of the time.
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Business Development Team Lead

In this position, your responsibilities will include – but, of course, not be limited to – leading and managing the earlier portions of a sales cycle, managing and building a team of business development managers and providing direct sales support to One North’s Account Team. Your day-to-day? Churning up awareness, excitement and interest for One North’s extra-ordinary services and the wonderful people who work here. Your target? High-end professional services and those within the broader B2B space.

Ask yourself: are you a team player?  Do you love managing and growing a team? Are you energized by engaging with new people? Do you occasionally wave finger guns to generate a laugh? Set your networking sights here, and grow with us at One North.

RESPONSIBILITIES

The Business Development Team Lead is responsible for:

  • Leading a team of business development managers to establish, develop and maintain business relationships with prospective clients in various professional services verticals to generate new business for One North’s services. 
  • Establishing, developing and maintaining one’s own prospective client relationships in various professional services verticals.
  • Leading the proposal and RFP process internally in order to respond to prospective client requests for proposals (RFPs).
  • Coordinating across the practices at One North to develop solutions for prospective clients as part of the proposal process.
  • Tracking, developing and maintaining a quality pipeline of opportunities.
  • Leading weekly pipeline review calls with broader One North cross functional team.
  • Managing new employee orientation; onboarding and continual training of sales team.
  • Assisting with development of new sales processes to generate and nurture leads in conjunction with the Marketing team and the Director of Business Development.
  • Providing immediate feedback to sales team when needed, and partnering with the Director of Business Development to develop and identify opportunity areas for coaching.
  • Attending industry events and conferences to generate awareness of One North and create/maintain new business relationships.
  • Keeping the Director of Business Development informed by submitting activity and results reports, such as daily call reports, weekly work plans and monthly and annual territory analyses.
  • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

QUALIFICATIONS/SKILLS/REQUIREMENTS

  • Must have at least 5 to 7 years of experience selling consulting services and/or selling digital marketing, strategy and creative services (agency experience is preferred).
  • Proven ability to manage the operations and growth of a sales team.
  • Should have in depth knowledge of prospecting & selling strategies, development of proposals and working in a team environment.
  • Strong business analysis, solution crafting, interaction management and presentation skills.
  • Proven ability to exceed sales quotas and pitch new business work.
  • Ability to leverage strong written and verbal communication to generate interest with an executive audience via email, phone, webinars, content marketing and general sales activity.
  • Comfortable matching our dynamic capabilities with the prospective client’s needs.
  • 75% of the work will be over the phone and E-mail, but willingness to travel is a plus.
  • Outstanding written and oral communication skills in order to liaise between the user community, executive sponsors and the One North team.

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Front-End Developer

PRIMARY OBJECTIVE

Bring your technical expertise, passion and curiosity to a creative and energetic team that strives to define and redefine the technology of digital marketing. In the Front-End Developer role, you can expect to work closely with every part of One North (partnering with industry-leading strategists and designers, brainstorming with other architects and developers, estimating timelines with account…etc.). In an increasingly competitive digital market, our Front-End Developers are given the space they need to invent, problem solve, explore, fix and create. Itching to stretch and build upon your passion for digital development? Looks like you found the right place.

RESPONSIBILITIES

When packing your bags, please bring:

  • A respect for and admiration of the culture, process and craft of web development, as well as an understanding of the client experience, appreciating what it takes to form long-term client relationships.
  • The ability to engineer for performance, maintainability and efficiency, while also creating beautiful end-user experiences.
  • Broad experience working on leading-edge projects across verticals for large, complex organizations.
  • A knack for teamwork and working with people across agency capabilities.
  • A solid understanding of the tools, processes and approaches for world-class front-end development, and also the skills and appreciation for UX/UI and creative design principles.
  • The written and verbal communication skills required to articulate effectively to your Technology Team.
     

The daily grind:

  • Inspire and collaborate with a dedicated team of Front-End Developers to take ownership and pride in producing detail-oriented work.
  • Proactively manage timelines and commitments across all projects.
  • Collaborate in the sales process to estimate internal tradeoff/options and inspiring new innovative ideas/prototypes.
  • Digest and think critically on technology thought leadership, staying up-to-date on the latest technology trends and buzz words.
  • Produce rapid and elegant componentized code and digital experiences.
     

Your weapons (wield them wisely):

  • Expert HTML5, CSS3 (Sass), and jQuery skills
  • Proficiency with a version control system (Git is preferred)
  • Proficiency and awareness of successful approaches in responsive or adaptive web design
  • Broad knowledge of capabilities across different browsers and devices
  • Awareness and interest in JavaScript libraries and frameworks such as React, Angular, and Knockout
  • Familiarity with Handlebarsjs or similar templating engine
  • Familiarity with automated build and testing tools such as Gulp, Browserify, Browsersync, etc
  • Know how to get what you need from Photoshop designs
  • Comfortable getting around and operating via the command line

To apply, please send your resume and cover letter to joinus@onenorth.com.

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One North Interactive is an equal opportunity employer and selects individuals best matched for the role based on job-related qualifications. We do not discriminate based on gender, color, age, religion, national origin, sexual orientation, disability or any other protected class. Though we think this kind of common decency ought to be obvious in 2017, we’re happy to say it because we really believe it.