#1NWebinar - Creating a Digital-Centered Customer Experience: Starting with Brand

March 26, 2015 Ryan Schulz

The fact that digital has transformed traditional communications and marketing models should be of no surprise. But what does that transformation actually mean for B2B and the professional services industry?

In this three-part series, One North explores how a digitally connected client environment should push digital engagement to the center of your marketing strategy and how that shift requires that brand, user experience and creative all work together for a more unified customer experience.

In the first part of this series, you'll learn why creating a digital-centered brand is essential to exceeding client expectations, and how this new approach should impact all of your marketing and communication activities.


Check Out Part 2 of the Series on User Experience & Brand


The One North Ideas Update delivers each month’s latest posts on digital for PSOs—including industry trends, news and our latest research—directly to your inbox. Although it’s our goal to always include thought-provoking and compelling content, you can unsubscribe at any time. 

See our Privacy Policy to learn more about how we protect and manage your submitted data.

Ryan Schulz Managing Director, Experience Design

As Managing Director of Brand and Experience Design, Ryan Schulz is responsible for making sure clients’ true character is represented in everything his team does: messaging, brand, user experience, visual design and front-end experiences. With more than 15 years in brand consulting, he helps clients break through the sea of sameness that plagues the world of professional services. 

  •  Favorite color: Greenish
  •  Favorite breakfast food: Breakfast tacos

One North Interactive 
222 North LaSalle St, #1500
Chicago, IL 60601

+1 312.469.1740