Great client service means going that extra mile to satisfy the needs of those that you partner with. However, oftentimes that mile is comprised of many small steps – or gestures – that work together to create an overall exceptional experience. These small moments are known as microinteractions, and they make the difference, particularly in digital communications, between something you tolerate and something you love.
Join Jessica DeJong and Pete Amundson as they discuss the little things you can do to make digital moments experienced with your firm stand out among the rest. During this webinar, they provide real-world examples of how businesses are adding that extra 1% to differentiate their products and services from those of their competitors. They also explore how Creatives and Technologists have partnered together to inspire and produce great digital microinteractions, and they speak to ways you can carry microinteractions into your offline communications. You’ll leave this session with a list of things you can do now to help amplify your user experience.
To check out the examples Pete and Jessica showed during the webinar, visit microinteractions.onenorth.com.