The Experience Lab: Year One

November 13, 2012 Jen Frost

Last week, we had the fortune of hosting our first annual client conference. Our idea was to have an interactive "Lab" where we could collaborate with attendees and experiment with new ideas. This year our focus was on Client Experience, and as such...the event was called "The Experience Lab." We were thrilled to have over 50 attendees from more than 30 law firms.

Over the course of the next month, we will be posting video from each of the presenters at The Experience Lab. Our presenters this year covered a range of topics from content to design, curation to influence and mobile to marketing technology. All PowerPoints have been posted on the One North SlideShare page. Also, search for #1NLab12 and follow the tweets from the conference.

Thanks to all who attended. We can't wait for next year!


The One North Ideas Update delivers each month’s latest posts on digital for PSOs—including industry trends, news and our latest research—directly to your inbox. Although it’s our goal to always include thought-provoking and compelling content, you can unsubscribe at any time. 

See our Privacy Policy to learn more about how we protect and manage your submitted data.

Jen Frost Managing Director, Marketing

Jen Frost is Managing Director of Marketing at One North. She works closely with the Digital Strategy, Experience Design and Technology teams to develop and enhance One North client communication and exterior messaging strategy. In addition, she provides general marketing direction for One North and promotes internal culture.

  • Favorite season: Fall is my favorite season. Probably because I used to live in Massachusetts, and it is just beautiful there in the Autumn.
  • Favorite Chicago spot: The Alfred Caldwell Lily Pool hidden in the middle of Lincoln Park.

One North Interactive 
222 North LaSalle St, #1500
Chicago, IL 60601

+1 312.469.1740