As a Project Manager, Toni works with clients to support their needs, answering any questions they have and building their relationship with One North. She works closely to create solutions and ensure that projects are implemented effectively and efficiently.
As a Director, Client Services, Alex leads successful digital solutions for clients and works closely with creative, strategy and technology teams to ensure that best practices and the most innovative experiences are reflected in each and every project. His favorite Chicago spot is tailgating in the Soldier Field parking lot at 8 AM on a Sunday morning.
Joe contributes 10 years’ experience in B2B marketing and corporate messaging to the One North team. As Director, Client Services, Joe is a consultative partner to our clients, using his strong communication, empathy and resourcefulness to help them identify the right approach and ensure clear, focused execution across creative, brand, strategy and technology teams.
As a Client Services Coordinator, Emma partners with clients to build relationships and communicates with One North Strategists, Designers and Developers to ensure a successful digital experience. Emma previously spent 2+ years at bswift, a benefits administration company, as an Account Manager.
Fun fact: When she was little, Emma wanted to be a professional tennis player (and she played in college!).
Most unusual job: I was a little league softball umpire!
As Managing Director, Client Services for One North, Christie works with some of One North’s largest clients to realize the best and most effective interactive experiences. Along with more than 12 years spent in project management and client consulting, she also has a wealth of experience and knowledge in both cooking and wine.
As Client Support Lead, Chris partners with his clients to understand their digital goals and leverages the resources at One North to accomplish these goals. Chris oversees projects from start to finish, and works to develop interactive solutions that will evolve with his client’s needs. With advanced experience in technical support and client services, Chris is uniquely equipped to identify opportunities and proactively recommend solutions.
As Managing Director of Client Development, Bill works with professional services organizations to elevate all aspects of their business – from Marketing and Information Technology to Recruitment, Human Resources and everything in between. Bill empowers clients to leverage digital to improve their internal business practices, bolster their marketing efforts, attract and retain all key audiences, and, ultimately, reach their business objectives.
As a Client Services Coordinator, Natalie helps build and maintain client relationships by communicating effectively, managing multiple projects and providing functionality training as needed.
As Director, Client Services, Cammie coordinates and strategizes with our clients and members of her account team to achieve their unique business objectives. By advocating for the proper resources, she is able to deliver a top-notch client experience from start to finish.
As an Associate Director, Client Services at One North, Matt ensures the use of best practices and lessons learned from previous engagements and communicating clients’ needs to brand, experience design, digital strategy and technology teams in order to develop the ideal digital experience. When he was younger, his dream occupation was to be Peter Pan.
As a Senior Engagement Manager, Kendall partners with her clients, advising and enhancing their digital projects. Kendall brings a positive attitude and leverages her experience in client relationship management and strategic planning to push excellent projects forward.
As Director, Digital Project Management, Jami guides clients through complex digital experiences, answering client concerns and challenges along their journey. Before becoming a One Northerner, her first job out of college was as a middle school English teacher. She still has a great fondness for sentence diagramming.
As an Engagement Manager, Brett brings a knack for relationship building, active listening and proactive thinking to drive successful digital projects and solutions. Curious by nature, Brett is always looking to evoke inspiration and keeps an eye on the future. His belief in creating above average experiences (the X+1 rule) fuels the way he partners with his clients.
Last thing you geeked out about? Business books ... this is a sad hobby, but a true one. Yes, I learned about the X+1 rule from a business book.
Superpower you wish you had? Mind Reading, it’s the ultimate advantage.
Lindsay is an Engagement Manager at One North, working as a consultant and guide for her clients as they embark on digital marketing initiatives. As their day-to-day contact and advocate, she takes pride in her ability to proactively bring each one new ideas and solutions that fit their unique challenges and goals.
Fun fact: I dress up in a turkey costume every year for my family’s Thanksgiving day celebration.
Last thing you geeked out about? Wheel of Fortune – I will beat anyone at it; it’s been my dream to be a contestant one day!
As the Managing Director of Client Partnerships at One North, Sarah consults with clients on the creation and execution of strategic programs to enhance their marketing, business development and knowledge management goals. Her expertise lies in understanding the role that digital plays in supporting these efforts. Sarah immerses herself in each of her clients’ unique business landscapes and develops a deep appreciation for their objectives and challenges. She seeks to establish long-term goals and short-term solutions with connected measurement strategies, and provides support for complex internal communications.
Ryan is Director, Engagement Management at One North. A Certified Scrum Master, Ryan is highly organized with the ability to strategize and plan programs efficiently to meet client objectives. He brings an infectious energy and over 10 years of experience in design management and marketing strategy, having led branding, identity creation, design, development, advertising and strategy engagements for both B2B and B2C clients – including Kleenex, IBM, Google, Hyatt Hotels, Snap-On Tools, Samsung and Checkers Drive-In.
If I were a vegetable: I'd be broccoli because it is delicious cooked or raw.
Favorite movie quote: “I'm Your Huckleberry, That's Just my Game.” Tombstone
As a Senior Project Manager at One North, Jeff collaborates with both client partners and internal teams to drive process and team communications and ensure project success from initiation through launch. With more than 6 years of experience producing project plans across multiple markets, he delivers projects on time and within budget by constantly monitoring progress and allocations, and keeping clients up-to-date with the latest news and updates.
Favorite Vacation? When I travel, I love to explore. I frequently fly to a destination, road trip in a rental car, and then fly out of a different location. My most recent trip is probably my all-time favorite. I explored Northern California and Western Nevada (San Francisco > Sonoma > Napa > Yosemite > Mammoth Lakes > Lake Tahoe > Reno) in less than 2 weeks.
Favorite Chicago Spot? I can’t tell you my favorite spot in Chicago, sorry. The biggest reason I love this place so much is because it’s one of the few places in the city that’s so infrequently visited … and I want to keep it that way! 😊
As an Associate Director of Client Services at One North, Kristine is responsible for maintaining strong relationships with clients and developing in-depth knowledge of their strategic business objectives and annual goals. As their day-to-day-contact, she brings positive energy and years of full-agency experience to proactively provide clients with innovative ideas and business building opportunities.
Favorite Season? Fall – I grew up in New Hampshire, so it’s always a special season to me.
Most unusual job? I worked at a jewelry shop and an ice cream shop. I love jewelry; unpopular opinion – I do not like ice cream.
As a Senior Project Manager at One North, Chris collaborates with client partners and internal teams to improve team communication, facilitate process and drive a successful project from start to finish. He brings experience in leading website and application development, video production and machine learning, which help him ensure projects meet implementation goals from a budget, quality and client satisfaction perspective.
Last thing you geeked out about? The algorithm the Hinge dating app uses to determine random matches.
Favorite Chicago spot? For Thai Food, Cozy Noodle in Lakeview. I can’t tell you anything else until we’ve become friends.
Uncovering insights. Paving the road. Improving the standard.