The Client Development Director is responsible for key sales pursuit activities within the business cycle, including pre-sales strategy, solutioning, contracting, and transition to delivery. The role is tightly coupled with our sales team, One North practitioners, and delivery leadership. We support customers ranging in size from regional-based organizations to Fortune 100.
Why us?
We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job – it’s a career built on passion, grit, and ambition. From achieving personal success to lifting others up to do the same, we all rise together. We help people achieve their goals and then some. Our culture is centered around making an impact. We believe in doing what we love and encouraging others to do the same. Whatever direction you’re headed, you’ll find talented, driven, and passionate members of the One North and TEKsystems family creating meaningful work.
Position Overview
The Client Development Director consults with multiple layers of a customer’s business to help identify, direct, and shape solutions. The primary functions and required skills are to qualify, conduct discovery, provide insights, and guide customers in driving impactful business solutions.
This role will ideally be based in the Chicagoland area, but we are open to remote locations across the U.S.
Primary Responsibilities and Requisite Skills
• Support the One North sales team in qualifying inbound opportunities, identifying client needs and connecting them with the agency, and assessing our ability to win business
• Scope the solution by determining what practices/ capabilities should be involved, how we should approach the solution, how much it will cost, etc.
• Determine how we can best position One North to win the work and lead the creation of supporting materials (decks/pitches/briefs/proposals/SOWs) needed to secure the client’s business
• Provide knowledge sharing of One North capabilities, value proposition, and case studies with sales and account management teams to support business development activities and customer consideration
• Demonstrate relevant experience, thought leadership, and an understanding of our expertise and methodologies throughout the sales cycle
• Engage One North practitioners and delivery at the appropriate stages to facilitate solution development and communication, ensure delivery excellence, and mitigate risk.
Additional Responsibilities:
• Transition new business to delivery, ensuring a proper handoff and engagement start and expectations alignment during initial work phases
• Track and manage individual sales pipeline details (e.g., stage, likelihood, target close date, etc.) that informs One North sales forecast and resource allocations
• Support delivery leads and account management at key accounts on account planning, thought leadership, and client growth and expansion opportunities
• Develop relationships with peers across TEK Global Services solutioning teams to facilitate complex cross-practice solutions for customers when required
Skills & Qualifications
• 10 or more years of experience selling or delivering agency services required
• 5 or more years in customer-facing roles
• Agency experience should include the delivery or selling of brand, content, creative, UX, CX, UI design, analytics, or website design/development services
• Preferred experience with a digital agency that delivers solutions through a variety of models; capacity teams or outcome-based commitments
Keys to Success:
• Must have outstanding communication, presentation, and writing skills with the ability to communicate at all levels within the customer and One North
• Must have strong interpersonal communications acumen with the ability to build credibility, communicate capabilities, gather and assess requirements, and communicate solution and value proposition to customer leadership
• Must have strong organization and time management skills to effectively manage your opportunity pipeline including deal qualification, solution development, and contract creation
• Must be able to adapt approach in real time to match shifting demands of different situations
• Must build strong partnerships and work collaboratively to gain confidence and trust of others
Benefits
- Our comprehensive benefits program includes Blue Cross Blue Shield PPO Health coverage, as well as a health savings account with employer-funded contributions.
- We also offer Dental and Vision insurance. All of our full-time employees are eligible for Life/AD&D insurance and Short/Long Term Disability insurance free of cost, with the option to add additional voluntary coverage if desired.
- One North’s 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential.
- Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.
- We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.
- One North also understands how critical it is for parents to bond with their new additions. We provide paid Parental and Primary Caregiver Leave to assist and support employees who experience a new birth, adoption or foster placement of a child.
- We also offer an Employee Perks Program that offers member-only discounts and corporate rates on everything from pizza and the zoo, to movie tickets, car rentals, and hotels.
We reserve the right to pay above or below the base salary range of $130,000-$200,000 based on factors unrelated to sex, race, or any other protected classification.
Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits.
The expected posting close date is July 14, 2025.
**Clicking the Apply now button will redirect you to apply on TEKsystems.com.
