Careers

Together we build, create, explore, reimagine and eat lots of hot sauce.
And, yes, so can you.

Creating Digital Brand Experiences

Bring innovative ideas to your daily work, and help us reimagine our solutions. We work together, play together and have no shortage of good ol' fashioned collaboration.

Life at One North
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Why You'll Love One North

Hear from current one northerners

One North is very efficient with project tasks and is always mindful about where time is being spent. While “Efficiency” and “Time Management” might not seem like exciting qualities of a company, they're critical for developers to have time to innovate, improve their skills and apply them to new and existing projects.

Alex, Technical Lead

My colleagues at One North are incredibly bright and are always teaching me something new. I love coming into an environment every day where work doesn’t feel like work.

Cathy, Senior Digital Strategist

One North is a great environment where you are able to challenge yourself, step outside your comfort zone in cross-functional teams and grow professionally. I love working with and learning from the clever, driven people at One North. And they’re not half bad to grab a beer with!

Dylan, Brand Strategist

In addition to working with intelligent and great people, One North gives me the opportunity to learn something new every day. The collaboration across various teams allows you to grow personally and professionally.

Justine, Account Coordinator

Perks

Spoiler: it’s more than just swag (although, we have that too).

At One North, we recognize that our employees are more than just digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

We offer the following health plans and other benefits:

  • Flexible health plans to fit your needs, including the option to choose from a PPO, HMO or Health Savings Account.
  • Dental insurance, Vision insurance, Life insurance, Short & Long Term Disability insurance and flexible savings accounts.
  • One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds for maximized savings potential. Employees are immediately eligible for this benefit, and the plan has no vesting schedule for both employee and employer contributions.
  • We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 5 weeks of paid time off each year, including holidays, vacation and personal time.
  • Our Commuter Benefit Program enables our employees to make pre-tax contributions to pay for parking and all public transit needs.
  • Did we mention free lunch every other week? Also, sweets are never far from reach (thanks to the Glazed & Infused in our building's lobby).
  • Luckily, we also have a gym in our building, and our employees enjoy a discounted membership rate.
— OK, Got It! + Tell Me More

Build Something Great

It takes all kinds. Mad scientists, ambitious leaders, imaginative artists – whether you define yourself as any of the above or something completely different, we’re interested in hearing how your talents could add to the One North team. Interested? Check out our current open positions below or send us an email at joinus@onenorth.com.

Traffic Manager

PRIMARY OBJECTIVE

The Traffic Manager at One North is responsible for ensuring the flow of timely and accurate information between internal teams, including Account, Creative, Digital & UX Strategy, and Technology. A successful Traffic Manager is a resourceful, highly motivated individual who demonstrates the ability to seamlessly coordinate project staffing across multiple teams. The right candidate for this role will have a natural knack for organization and a demonstrated interest in all things Project Management. If this sounds like you, apply today to join our growing team!


RESPONSIBILITIES

  • Liaise between the functional teams and account teams, ensuring ongoing communication and information sharing regarding project status and resource requirements. 
  • Oversee the smooth, efficient flow of project status updates and scheduling.
  • Ensure that task-related information and instructions are delivered to project resources in a timely manner to keep the project on schedule.
  • Proactively notify all parties when work cannot start as scheduled, and work with teams to find alternate solutions.
  • Triage & facilitate resourcing conflicts, considering scheduling and budgeting requirements.
  • Review draft schedules and advise on resource availability for current and incoming projects to provide input on feasibility, based on current and planned workloads.
  • Review updated schedules with team members to ensure all milestones and deliverable dates are accounted for and reasonable. 
  • Work with teams to facilitate timeline revisions as needed.
  • Advise on resource availability for incoming projects based on current and planned workloads.
  • Provide weekly reports on projects in progress.
  • Maintain and update centralized schedule for all active jobs and team members to ensure deadlines are met and resources are optimally scheduled. 
  • Enter and update all project schedules into the scheduling system.
  • Conduct weekly resourcing meetings with the Technology, Account, Creative and Strategy teams.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • 3 - 5 years of experience in an agency, consulting or similar environment with rapidly changing project needs 
  • Project management experience is a must
  • Excellent time management
  • Ability to work independently
  • Ability to work with cross-functional teams with varying specialities
  • Strong personal accountability
  • Solution-oriented individual who drives for results
  • Excellent writing and verbal skills
  • Knowledge and experience with Excel, Word and Microsoft project
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Business Development Coordinator

PRIMARY OBJECTIVE

Are you energized by engaging with new people? Are you driven by starting conversations and chasing after prospective clients? One North is looking for a passionate and persistent BD Coordinator to manage the earlier portions of a sales cycle as well as provide direct sales support to One North’s Account Team. Your day to day? Churning up awareness, excitement and interest for One North’s extra-ordinary services and the wonderful people who work here. Your target? High-end professional services and those within the broader B2B space.

RESPONSIBILITIES

  • Establish, develop and maintain business relationships with prospective customers in the assigned territory/market segment to generate new business for One North’s services.
  • Develop and maintain a quality pipeline of opportunities.
  • Respond to prospective client requests for proposals (RFPs).
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans and monthly and annual territory analyses.
  • Maintain professional and technical knowledge by reviewing professional publications; establishing personal networks; participating in professional societies.

QUALIFICATIONS/SKILLS/REQUIREMENTS

  • Must have at least 1-4 years of experience selling consulting services and/or selling digital marketing, creative, strategic and technical services. 
  • Should have an in depth knowledge of prospecting & selling strategies, development of proposals and working in a team environment. 
  • Strong business analysis, solution crafting, interaction management and presentation skills. 
  • Proven ability to exceed sales quotas. 
  • Ability to leverage strong written and verbal communication to generate interest with an executive audience via email, phone, webinars, content marketing and general sales activity in order to liaise between the user community, executive sponsors and the One North team.
  • Comfortable dynamically matching our capabilities with the prospective client’s needs.
  • 95% of the work will be in the office, but willingness to travel is a plus. 
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Senior Digital UX Strategist

One North is a collaborative agency that helps B2B organizations grow relationships with key audiences through digital brand experiences. We believe that brand, strategy, design and technology must all work closely together to create truly compelling and engaging customer experiences. Our mission is to make relationships count: with our clients, with our clients’ clients and amongst ourselves.

One North Strategists operate as Consultants and User Experience Designers to construct digital, interactive experiences for professional services organizations. As a consultant, you partner with clients to understand their business goals and guide them as to how these can be supported through digital interactions. The UXer in you understands how to construct an experience including the functionality, information architecture and content direction. We call ourselves Strategists because our role goes beyond the responsibilities of a typical UXer. Strategists have to understand a business’s needs, but they don’t get there by asking people who are supposed to know it already. They analyze businesses and their audiences to determine the real needs based on research made impartial by our consultative distance from the organization.

The Strategy team's role is to be a partner to our clients. A partner who understands digital’s role in supporting and elevating our clients’ relationships. A One North Strategist uses UX tools to develop solutions in new and interesting ways.

If you are motivated by the power digital has to enhance relationships and are interested in bringing your perspective to our clients, keep reading!

On a team of thinkers, problem solvers and over-achievers, expect that…

  • You will have a significant presence in client relationships.
  • You will lead the design of user journeys through an inspirational discovery and thoughtful information architecture and functional design process.
  • You will partner closely with visual Designers and Developers to bring the solution to digital life.
  • You will lead projects and guide junior team members in their involvement in client interactions and engagements. 
  • You will be involved in developing, designing and directing the approach to projects. 
  • You will play an important role in ensuring that each One North solution is effective, engaging, usable, consistent and, most importantly, aligned with the client’s business goals.
  • You will have the opportunity to talk about what you care about. Strategists contribute to thought leadership and collaborate with fellow strategists in order to keep up with their passions, trends and developments in digital marketing. 
  • You will play a role in shaping the growth of a continually evolving digital agency that is anchored by a resonant philosophy on digital’s role in B2B.

You are the type of person who will find this role fulfilling if:

  • People tell you that you make the complex seem simple. Strategists are comfortable with translating the biggest and most general truths about an organization and reflecting that in the information architecture, functional details and content scheme of a solution. 
  • You value the art of the written word. Everything strategists do is ultimately communicated in writing whether it is wireframes, personas, interview guides, presentations, emails or formal deliverable documents. Your ability to successfully communicate your ideas and reasoning means you put yourself in the mindset of your audience. 
  • You could describe yourself as a tech-driven web head. Someone who is interested in interactive technology, UXD and the web. Strategists are constantly looking at how things are done on the internet today and thinking about how things could be done tomorrow.
  • You think about the experience created by business decisions and you are find the way things are marketed intriguing. You often find yourself crafting an alternative approach that would improve the experience in some way.
  • You hold yourself to a higher standard than others hold you to. Often you see ways to improve something you’ve done when others are impressed and satisfied. Strategists are movers and shakers who constantly raise the bar for themselves. They continuously improve upon their day-to-day work, while also contributing groundbreaking ideas. 
  • You are comfortable navigating unchartered territory. As the needs of our clients evolve, the manners in which we help them develops, and the types of clients we serve widens, Strategists are often at the forefront of figuring out what that new space / offering looks like. The Strategy team truly helps to paves the road.
  • You have a commanding presence and can not only lead a room, but you can read a room. You can sense when to adjust your approach, tone, and sometimes even your plan.

Strategists typically have the following foundation and background:

  • Demonstrated interest and experience in areas of interactive design, user experience design, consulting and information architecture. 
  • Experience working in a professional, collaborative environment (6-10 years).
  • Experience delivering presentations and guiding meetings with executive-level participants.
  • Experience holding oneself accountable for deadlines, and meeting them of course. 
  • A demonstrated passion for solving problems.
  • Ability to thrive in an environment that values an entrepreneurial spirit.
  • Proficiency in visual productivity software such as Axure, Adobe CS (InDesign), and/or Omnigraffle is a big plus. 
  • An understanding of HTML5 / CSS3 / Javascript is a plus.
  • Ability to travel to client sites as projects require, up to 15% of the time.
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Business Analyst - Contractor

PRIMARY OBJECTIVE

As a Business Analyst at One North, you will be integral in gathering, documenting and ensuring the accurate creation and maintenance of functional requirements in a wide variety of digital products. The immediate need for this contract position is to operationalize and refine a set of existing and to-be-determined baseline components from both a functional and specification documentation perspective. This work stream will increase efficiencies and quality in the current functional specification and development process via the creation of a best-in-class specification approach with the desired output of a scalable detailed component library.

This position involves close interaction with all facets of our business including our Experience Design, Technology, Digital Strategy, Quality Assurance and Account Teams. You will report to and be directly supported by the Manager, UX Strategy and will interact most frequently with UX Strategists, Developers, Architects and Quality Assurance team members.


RESPONSIBILITIES

  • Gather functional requirements from multiple sources and critically evaluate, refine and document information
  • Plan and scope the unique functional specification approach for assigned digital products or components
  • Collaborate with the Experience Design team by translating and documenting UX and design requirements into functional requirements from which developers will build
  • Collaborate with the Technology team by communicating, both in easy to use documentation and via in-person collaboration, intended functionality, workflow considerations and client constraints
  • Set the baseline for how specifications should be written at One North
  • Identify opportunities and seek to improve the quality and efficiency in the current functional specification process
  • Collaborate with Experience Design and Technology teams to roll out proposed process changes across impacted teams
  • Work in concert with architects and tech leads to define solutions that will solve the client’s needs with consideration to componentization, performance and future solution maintainability
  • Work to define complex digital marketing data integration solutions while balancing the goals and communication needs of clients, architects and UX Strategists
  • Train and coach others responsible for the creation of specs in established best practices
  • Communicate findings and recommendations to both internal and external audiences
  • Identify inefficiencies in client’s existing systems and business processes
  • Collaborate with the Account Management Team by providing continued guidance on business analysis facets to ensure successful engagement
  • Conduct continued requirements tracking, prioritization, maintenance and ongoing assessment

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • 5+ years of demonstrated excellence in business analysis or functional specification disciplines
  • Excellent technical writing capabilities with an acute attention to detail
  • A comprehensive understanding of typical digital project processes and deliverables specifically around functional specification and test case creation
  • Experience previously implementing, or helping formulate, a best-in-class documentation strategy
  • Familiarity with (or demonstrated ability to quickly learn) the functionality, benefits and restrictions of Sitecore and Keystone web platforms
  • The ideal candidate will be confident, professional and excited to not only create specification work, but coach others into excellence in documentation as well
  • Familiarity with and passion for great UX is an asset in this role
  • Experience working collaboratively with internal team members and with clients
  • Ability to tailor communications to fit the audience and situation and ensure that the correct understanding is conveyed
  • Bachelor’s degree in an applicable field, or equivalent work experience
  • Postgraduate education and/or additional professional certifications a plus
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Freelance Copywriter

PRIMARY OBJECTIVE

Are you a creative wunderkind? Is the written word your medium? Do you know what B2B and PSO mean? Are you a strategic thinker and interested in being part of a collaborative team focused on building brands and solving communications challenges for some of the biggest organizations in the world? As a Freelance Copywriter at One North, you’ll be responsible for working across our organization with our creative, brand and UX strategy teams, to generate and execute compelling and brand-focused content for our clients. Help us craft branded experiences and also build hard-working pieces of content. Collaborate with business leaders on turning business strategy into clear communications. If this all sounds up your alley, we’d love to learn more about you!


RESPONSIBILITIES

  • Collaborate with our creative services team in determining the copy direction for client projects and internal communications
  • Deploy consistent tone, style and brand across various touch points
  • Convey a creative vision, with a consistent story, across all mediums of communication
  • Execute copy concepts that accomplish the client’s strategic objective
  • Clearly communicate the thinking and concepts behind your creative messages
  • Contribute unique perspectives in team brainstorm and concept creation sessions
  • Transform highly technical industry jargon into engaging copy that effectively excites the intended audience
  • Ensure your copy is within compliance of established brand guidelines
  • Synthesize and deliver ideas in a clear, client-focused direction
  • Contribute creative and strategic concepts to internal marketing and experience design teams

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • Experience writing for B2B, legal or other professional services organizations (PSOs)
  • Bachelor’s degree in journalism, English, communications or related field
  • Excellent grasp of the written word, with a comfort in writing across various mediums
  • Exceptional communication skills
  • Ability to navigate digital copy decks efficiently
  • Fluency in modern media practices, particularly involving design and marketing concepts
  • Ability to juggle multiple projects and priorities at any given time
  • Ability to analyze complex problems and come to an optimal solution
  • Excellent organizational skills
  • Ability to set priorities 
  • Passion for all things digital
  • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
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Technical Intern

PRIMARY OBJECTIVE

Enjoy building great things with great people? We’re looking for enthusiastic individuals to join our tech team in problem solving, building, designing and architecting advanced technical solutions for our clients. Apply emerging tools and technologies, and grow your career, with an organization interested in seeing what you can do.

One North is structured in an open office environment with room to collaborate and scooter from meeting to meeting. Overlooking the Chicago River, our office is located downtown and provides free beverage offerings and catered lunch every other Wednesday from local restaurants. We will give you the creative space and encouragement to design, build and grow along with us. Join us?

RESPONSIBILITIES

Please bring:

  • A love for the culture, process and craft of web development – we enjoy sharing what we learn with each other and the open source community at large.
  • A true empathy for the client experience, appreciating what it takes to form long-term, deep client relationships. These are large scale projects for high profile clients, allowing you to take a consulting approach to your development.
  • The ability to engineer for performance, maintainability and efficiency, while also creating beautiful end-user experiences

This is a team sport:

  • Work with architects, account managers, other developers and our clients to deliver full-featured, data-driven websites, utilizing the latest technologies, frameworks and tools.
  • Coordinate and participate in the implementation, testing and support of web-based projects using MVC, Node, Knockout, React, MongoDB, .NET/C# , ASP.NET, JavaScript/JQuery, CSS, SQL Server, GIT and Visual Studio.

Blow us away with your brain powers:

  • Leverage industry-leading content management systems to focus on delivering new and creative solutions to clients.
  • Utilize your deep knowledge of the .NET page lifecycle/MVC, object oriented programming concepts, browser compatibility considerations and web performance optimization tools.
  • Note: We will not ignore you if you have alternative, but relative experience [Java, PHP, Python, or similar] - as long as you’ve got that solid background in tech with transferrable skills, a penchant for learning quickly and a passion for solving problems.

REQUIREMENTS

  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery
  • Extensive use of modern CMS systems (Sitecore, Wordpress, Drupal, Adobe CQ or similar)
  • Expert in .NET MVC, ASP.NET
  • Broad knowledge of capabilities across different browsers, devices
  • Multiple Javascript frameworks, and when to use (or not use) each one
  • A desire to work in a place where creativity (and humor) is consistently appreciated.
  • Many of the items in the archives here: http://webtoolsweekly.com
  • No web experience yet? We do love computer science degrees.
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Developer

PRIMARY OBJECTIVE

Enjoy building great things with great people? We’re looking for enthusiastic individuals to join our tech team in problem solving, building, designing and architecting advanced technical solutions for our clients. Apply emerging tools and technologies, and grow your career, with an organization interested in seeing what you can do.

One North is structured in an open office environment with room to collaborate and scooter from meeting to meeting. Overlooking the Chicago River, our office is located downtown and provides free beverage offerings and catered lunch every other Wednesday from local restaurants. We will give you the creative space and encouragement to design, build and grow along with us. Join us?

RESPONSIBILITIES

Please bring:

  • A love for the culture, process and craft of web development – we enjoy sharing what we learn with each other and the open source community at large.
  • A true empathy for the client experience, appreciating what it takes to form long-term, deep client relationships. These are large scale projects for high profile clients, allowing you to take a consulting approach to your development.
  • The ability to engineer for performance, maintainability and efficiency, while also creating beautiful end-user experiences.

This is a team sport:

  • Work with architects, account managers, other developers and our clients to deliver full-featured, data-driven websites, utilizing the latest technologies, frameworks and tools.
  • Coordinate and participate in the implementation, testing and support of web-based projects using MVC, Node, Knockout, React, MongoDB, .NET/C# , ASP.NET, JavaScript/JQuery, CSS, SQL Server, GIT and Visual Studio.

Blow us away with your brain powers:

  • Leverage industry-leading content management systems to focus on delivering new and creative solutions to clients.
  • Utilize your deep knowledge of the .NET page lifecycle/MVC, of object oriented programming concepts, browser compatibility considerations and web performance optimization tools.
  • Note: We will not ignore you if you have alternative, but relative experience [Java, php experience, Python] - as long as you’ve got that solid background in tech with transferrable skills, a penchant for learning quickly and a passion for solving problems.

Your weapons (wield them wisely):

  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery
  • Extensive use of modern CMS systems (Sitecore, Wordpress, Drupal, Adobe CQ or similar)
  • Expert in .NET MVC, ASP.NET
  • Broad knowledge of capabilities across different browsers, devices
  • Multiple Javascript frameworks, and when to use (or not use) each one
  • A desire to work in a place where creativity (and humor) is consistently appreciated.
  • Many of the items in the archives here: http://webtoolsweekly.com
  • No web experience yet? We do love computer science degrees.
APPLY
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One North Interactive is an equal opportunity employer and selects individuals best matched for the role based on job-related qualifications. We do not discriminate based on gender, color, age, religion, national origin, sexual orientation, disability or any other protected class. Though we think this kind of common decency ought to be obvious in 2017, we’re happy to say it because we really believe it.