Careers

Together we build, create, explore and have our fair share of donuts and hot sauce. And, yes, so can you.

Why You’ll Love One North

One North is very efficient with project tasks and is always mindful about where time is being spent. While “Efficiency” and “Time Management” might not seem like exciting qualities of a company, they're critical for developers to have time to innovate, improve their skills and apply them to new and existing projects.

Alex, Technical Lead

Perks

In addition to exciting work, inspiring colleagues and amazing views of the Chicago River, our employees enjoy a host of other perks and benefits when they join the team. Below is a brief snapshot of what we have to offer; one of our Talent team members will share the full list of benefits during the interview process.

  • Our comprehensive benefits program includes Health, Dental and Vision insurance, as well as a health savings account with employer-funded contributions.
  • Life/AD&D Insurance and Short Term/Long Term Disability benefits are offered to all full-time employees free of cost, with the option to add additional voluntary coverage if desired.
  • One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds.
  • We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees also begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.
  • Our Transportation Benefits enable employees to make pre-tax contributions to pay for parking and public transit needs.
  • Did we mention free lunch every other week? Sweet treats are also never far from reach (luckily, we also have a gym in our building).

Join the Team

We are a team of fervent listeners, intensely focused on raising the bar for every client we serve, and for ourselves. We are innovators, engineers, explorers and guides – with one foot in the present and the other firmly in the future. We exceed expectations, not just in terms of what we do, but also how we work together. As a diverse collective of technologists, creatives and strategists, we are fiercely committed to inspiring and supporting our clients. Interesting in adding your voice and thoughts to the mix? Check out our current open positions below or reach out to us at joinus@onenorth.com.

Project Manager
open position
Project Manager

PRIMARY OBJECTIVE

The Project Manager plays a vital role as both an expert on the Project Management team and as the person responsible for overseeing and executing complex projects on a focused client team. The Project Manager must be confident about and have extensive experience with leading and structuring multiple engagements with parallel work streams, spanning digital strategy, brand strategy, creative, user experience, and front- and back-end development. 

The Project Manager must be solution-focused and deliver on goals both big and small. As the leader of complex client projects, this person will play a critical role in helping to execute the development and growth of the Project Management discipline at One North.

RESPONSIBILITIES

  • Scoping and estimating: work collaboratively as part of a cross-functional team to scope and estimate new projects for new and existing clients, and assume ownership of final Statements of Work.
  • Execution: manage cross-functional work streams across multiple projects and clients/phases, from discovery and strategy through design, build and implementation.
  • Budget management: manage and report on project budgets against revenue and margin targets set in proposals and Statements of Work. Grow towards agency-wide responsibility for project profitability.
  • Documentation: help produce project lifecycle documentation, including project plans, status reports, and all other documentation defining individual project requirements.
  • Quality: monitor the quality of all aspects of all projects: scope, risk, schedule, budget, delivery, and all associated client communication.
  • Establish strong relationships with clients and translate their day-to-day project needs clearly to the internal team to drive high-quality deliverables and client experience.
  • Contribute to and help manage internal process improvement initiatives, especially those involving tools and knowledge management standardization and solutions.
  • Collaborate within the Project Management team to develop guidelines and processes that advance the agency’s Project Management discipline.
  • Proactively identify issues and risks; know when to escalate issues and when to work through them on your own.
  • Assist senior Account Management leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal stakeholders.
  • Pursue opportunities to both lead by example and foster the talents of high-performance team members.
  • Assist in efforts to mentor future Project Management team members.
  • Assist with the internal change management initiatives and knowledge management associated with Client Services, Project Management, and QA processes and procedures.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • Bachelor's Degree
  • 5-10 years of professional, project management and client relationship management experience
  • Experience in a client services organization or interactive agency, preferably on projects with top-tier professional services firms or B2B clients (including web, mobile, video, brand, and strategic consulting projects)
  • Solid track record of successfully developing multi-faceted projects from start to completion, on time and within budget
  • Must be a detail-oriented self-starter, with strong planning and organizational skills
  • Professional presentation, training and client-facing skills
  • Excellent communication skills, particularly in conjunction with workflow steps and internal and external processes
  • Effective negotiation and conflict management/risk mitigation skills
  • Experience in proposal creation, planning & estimation, and execution of projects
  • Accountability and flexibility, with the ability to work in a fast-paced environment, managing multiple projects simultaneously
  • Ability to work well under pressure
  • Experience with the development of large-scale websites and a strong understanding of web development technologies, third-party applications and platforms, and social media
  • Experience delivering projects on Sitecore and Wordpress content management systems is advantageous, but not required
  • Experience working with agile methodology is a plus, but not required
Client Support Specialist
open position
Client Support Specialist

PRIMARY OBJECTIVE

One North is looking for a quick learner who is resourceful, self-sufficient and passionate about client service and technology. The Client Support Specialist role is a new role at One North; we’re looking for someone who is interested in helping us take a new approach to how we handle technical support for clients. The right person for this role will possess client empathy, take time to deeply understand our clients and proactively identify solutions to solve for their needs.  

RESPONSIBILITIES

  • Accountable for the technical support function on a client services team, handling support and maintenance requests for a portfolio of client websites and other applications.
  • Serve as the primary point of contact and first response to client application issues, requests or questions logged in the support system.
  • Facilitate issue resolution with the development team, providing initial investigation or insight into the issue and working with the assigned developer(s) to determine an estimate and timeline to resolve.
  • Own client communication on issue resolution, estimates, timing and required deployments.
  • Schedule and manage the execution of any necessary deployments with the development team, including quality assurance testing and verification of any fixes on a staged environment before approving for live deployment.
  • Coordinate with other members of client team, such as Account Managers, on budget management and billing for support items. 
  • Participate in client-facing activities, such as status calls, and own updates and action items related to support.
  • Serve as the client team power user of the Content Management System (typically Sitecore or WordPress), and provide client training and troubleshooting as needed.
  • Document a process for supporting custom applications that developers can reference.
  • Provide user training documentation, where applicable.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • 3-5 years of professional experience
  • Experience with Content Management Systems like Sitecore, WordPress and Keystone
  • Experience with web-based applications (websites, apps, portals, minisites, intranets, etc.) 
  • Familiarity with customer support tools like Zendesk, JIRA and Zoho a plus
  • Exposure to reading/interpreting technical documentation
  • At least one prior role that required direct communication with clients
Account Manager
open position
Account Manager

PRIMARY OBJECTIVE

The Account Manager (AM) is responsible for owning, managing and executing on the day-to-day activities that support a client’s overall account strategy. These activities may include consulting on interactive solutions, identifying client business development opportunities, planning, executing, and managing the day-to-day account aspects of a client engagement and focusing on client satisfaction initiatives (including promoting new thought leadership from One North). The Account Manager partners with other client team members to ensure that One North’s digital engagements meet all account requirements and client expectations are of the highest quality. The goal of the AM is to ensure all client account activities and digital engagements are successful, per the account plan, and positively impact overall client satisfaction.

RESPONSIBILITIES

Client Communication & Consultation

  • Act as the primary day-to-day contact for key client alignments.
  • Establish a consultative relationship with client contacts and develop an understanding of client goals, including how they relate to the overall account plan/relationship cycle.
  • Communicate account and/or engagement objectives and success criteria for the client, internally and externally.
  • Serve as the first line of support for client questions.
  • Learn, understand and apply digital marketing to provide client solutions.
  • Be a resourceful problem solver.

Interactive Engagement Lead

  • Advocate clients’ needs to experience design, digital strategy and technology teams to develop the ideal solution.
  • Ensure the use of best practices and apply lessons learned from previous engagements.
  • Set engagement quality and performance standards and oversee quality of digital strategy, experience design and technology teams’ output.
  • Oversee, review and deliver engagement deliverables, including:
    • business and creative strategy documents
    • functional documentation
    • wireframes
    • quality assurance test cases
    • interactive solutions

Project Analytics

  • Develop a project plan based on the established timeline and budget.
  • Track actual project performance and costs against project plan.
  • Maintain internal project tracking systems.
  • Proactively identify and manage risks to the established project timeline and budget.

Business Development

  • Proactively provide clients with ideas and business building opportunities.
  • Identify client needs that require assistance from the Account Director.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS

  • Project management in an agency environment
  • Work on web technologies and/or database functionality
  • Proven success and interest in a client service role
  • Demonstrated expertise with project management principles and practices
  • Excellent client management and communication skills
  • Demonstrated experience and knowledge in strategic web technology deployments and database functionality
  • Strong written and oral communication and problem-solving skills
  • Professional services organization marketing experience is a plus
Developer
open position
Developer

PRIMARY OBJECTIVE

Enjoy building great things with great people? We’re looking for enthusiastic individuals to join our tech team in problem solving, building, designing and architecting advanced technical solutions for our clients. Apply emerging tools and technologies, and grow your career, with an organization interested in seeing what you can do.

One North is structured in an open office environment with room to collaborate across a number of different teams and functions. Overlooking the Chicago River, our office is located in the loop of downtown.

RESPONSIBILITIES

Please bring:

  • A love for the culture, process and craft of web development – we enjoy sharing what we learn with each other and the open source community at large.
  • A true empathy for the client experience, appreciating what it takes to form long-term, deep client relationships. These are large-scale projects for high-profile clients, allowing you to take a consulting approach to your development.
  • The ability to engineer for performance, maintainability and efficiency, while also creating beautiful end-user experiences.

This is a team sport:

  • Work with architects, account managers, other developers and our clients to deliver full-featured, data-driven websites, utilizing the latest technologies, frameworks and tools.
  • Coordinate and participate in the implementation, testing and support of web-based projects using MVC, Node, Knockout, React, MongoDB, .NET/C# , ASP.NET, JavaScript/JQuery, CSS, SQL Server, GIT and Visual Studio.

Blow us away with your brain powers:

  • Leverage industry-leading content management systems to focus on delivering new and creative solutions to clients.
  • Utilize your deep knowledge of the .NET page lifecycle/MVC, of object oriented programming concepts, browser compatibility considerations and web performance optimization tools.
  • Note: We will not ignore you if you have alternative, but relative, experience [Java, php experience, Python] – as long as you’ve got that solid background in tech with transferrable skills, a penchant for learning quickly and a passion for solving problems.

Your weapons (wield them wisely):

  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery
  • Extensive use of modern CMS systems (Sitecore, Wordpress, Drupal, Adobe CQ or similar)
  • Expert in .NET MVC, ASP.NET
  • Broad knowledge of capabilities across different browsers, devices
  • Multiple Javascript frameworks, and when to use (or not use) each one
  • A desire to work in a place where creativity (and humor) is consistently appreciated
  • Many of the items in the archives here: webtoolsweekly.com
  • No web experience yet? We do love computer science degrees.
Quality Assurance Analyst
open position
Quality Assurance Analyst

PRIMARY OBJECTIVE

Do you believe the devil is truly in the details? Do you often catch things that go unnoticed by others? Does the prospect of analyzing and enhancing a user’s digital journey intrigue you? If so, One North is interested in hearing how your skills can add to our team – and help to improve the digital experiences we deliver to clients.

We’re looking for a Quality Assurance (QA) Analyst to join our fast-paced technology team. In this role, you will be responsible for managing all QA testing for web and digital projects for high-profile clients. We are looking for someone with an extensive background in both manual and automated testing, who is eager to work with the latest technologies in a collaborative environment. You will be able to create your own testing, planning, execution and automation plans to indicate and remedy bugs within applications to ensure our clients’ experiences are top-notch.

RESPONSIBILITIES

  • Implement test plans, cases, strategies and schedules to ensure that quality assurance targets are met.
  • Create test scenarios and cases to address areas such as web application scenarios, database impact analysis and overall web usability.
  • Develop and execute automated scripts to determine application readiness.
  • Collaborate with cross-functional team members to understand the project objectives, timeline, budget and schedule.
  • Communicate progress, reports and results to ensure that our teams have all relevant information necessary to provide the best client service.
  • Review and analyze bug descriptions and procedures, functional requirements and design documents to achieve an optimal solution.
  • Update and improve automated test tools and suites to aid business needs with respect to functionality, scalability and performance.
  • Perform functional and regression testing across applications, while identifying defects and potential risks.
  • Own bug lifecycle management, including bug tracking, reporting, analysis and verification.
  • Perform full application testing on both web and mobile web applications.
  • Utilize best practices in day-to-day testing, using all-inclusive test data and various testing/automation tools.
  • Create processes and documentation for QA procedures to meet or exceed standards within the project scope and delivery.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • Bachelor’s Degree in any related Information Technology field
  • A minimum of 2 years of technical quality assurance experience
  • Experience with HTML5, CSS3 (SASS)
  • Experience with JavaScript, JQuery, and Node.js
  • Experience using Selenium or similar testing frameworks for web applications
  • Experience in .NET MVC, ASP.NET
  • Familiarity with SEO
  • Familiarity with OWASP and various web-based security standards
  • Broad knowledge of capabilities across different browsers and devices
  • Familiarity with CMS systems (Sitecore, WordPress or similar) a plus
  • A knack for improving the big picture by homing in on little details that count
  • A desire to work in a place where creativity (and humor) is consistently appreciated
Associate Creative Director, Brand
open position
Associate Creative Director, Brand

PRIMARY OBJECTIVE

We are looking for a proactive leader and design champion to join our future-forward Experience Design team at One North. You will create sophisticated, brand-centric design work for a growing variety of client types, from architecture to education and law. We will help you sharpen your leadership skills and give you the runway to help build our brand and digital design practice to better serve our growing roster of best-in-class clients.

RESPONSIBILITIES

  • Manage the creative process on projects from concept to delivery, with minimal oversight from a creative director.
  • Present original design work to clients.
  • Participate in and lead working sessions with clients.
  • Mentor and lead designers.
  • Create diverse and strategic brand and digital concepts.
  • Help shape and grow our brand design offering.
  • Work closely with Account to plan project deliverables and the client approach.
  • Work closely with the Digital and UX Strategy teams to translate their deliverables (e.g. research outcomes, brand platforms, wireframes, etc.) into design.
  • Work side-by-side with developers to ensure creative concepts come to life accurately and innovatively.

Your creative powers include (but are not limited to):

  • An expert understanding of design fundamentals, best practices, components of brand expression and production processes
  • The ability to express how to solve design problems strategically as well as creatively in presentations to clients
  • Ability to manage multiple clients and projects ranging in size and scope simultaneously
  • Being a self-starter and push the vision for our clients
  • Being a brand expert and creating high-performing, holistic experiences for our clients
  • Experience with a variety of digital, print and environmental executions as it relates to brand
  • Thriving in a multi-disciplinary environment with design, account, strategy and technology teams
  • Demonstrating a high-quality execution of work in all areas

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS

  • 6-10 years of design experience in an in-house group, consultancy or agency
  • Strong oral and written presentation skills
  • Work examples that demonstrate strategic design thinking and complex brand and digital problem solving
  • A deep knowledge of Adobe Creative Suite
  • An understanding of Sketch, HTML, CSS and responsive design (coding is not a requirement.)
  • A BFA in graphic design or communication design preferred
Senior Digital Designer
open position
Senior Digital Designer

PRIMARY OBJECTIVE

A Senior Digital Designer at One North works within, and across, a team of diverse problem solvers. You will work with many different brands, services and digital mediums to help solve complex design problems. You will be expected to participate across the process – from concepting and prototyping to building out large experiences. We're looking for a passionate digital thinker who wants to grow and have fun creating good work with good people.

RESPONSIBILITIES

What you can expect:

  • Design for diverse and strategic brand and digital experiences.
  • Collaborate with peers, mentors and managers in a highly digital environment.
  • Take the lead on projects from concept to delivery, with some oversight from a Creative Director.
  • Understand the goals and objectives of the client, and tactfully assure that the best outcomes benefit the client and its audiences.
  • Participate and/or conduct design research, design testing and design reviews.
  • Be an advocate for thoughtful digital design.
  • Manage multiple projects ranging in size and scope simultaneously.

Some skills we expect from you (if you have more, we’ll take them too!):

  • Firm understanding of design fundamentals, good design trends and the ability to translate these skills into interactive experiences for our clients
  • Firm understanding of design systems, including design libraries and component-level page layouts
  • Digital best practices, including components of brand expression and production processes
  • Ability to thrive in a multi-disciplinary environment with design, account, strategy and technology teams
  • High-quality execution of work in all areas
  • Being a self-starter and pushing the vision for our clients

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS

  • 4-7 years of digital design experience in an in-house group, consultancy or agency
  • A deep knowledge of Adobe Creative Suite, Sketch, Prototyping tools
  • Very good working knowledge of HTML, CSS, Pattern Libraries (coding is not a requirement.)
  • Working knowledge of the different digital devices across desktop and mobile
  • A BFA in a design-related foundation preferred, but not required
Senior Brand Strategist
open position
Senior Brand Strategist

PRIMARY OBJECTIVE

Writers, thinkers and tinkerers wanted.

One North is looking to add a Sr. Brand Strategist to our growing team. In this role, you will be on the front lines helping our clients clearly articulate a visual and verbal identity that resonates with all of their stakeholders while striking fresh ground in the marketplace. Ideally, this candidate will have strong and demonstrated writing chops (headlines, taglines and catchy copy, both short- and long-form) and storytelling skills.

As part of our Brand team, you’ll be at the epicenter of every project and connected all of the way through from concept to site or campaign deployment, making adjustments as we make our way forward. We’re looking for detail-oriented creatives and writers who love research and can turn insights into concepts – and turn concepts into solid platforms.

RESPONSIBILITIES

As a Sr. Brand Strategist:

  • Create deep relationships with our clients in order to maintain alignment to the brand voice and character.
  • Establish a consultative relationship with clients, understanding their needs and making sure everyone is on the same page moving forward with projects.
  • Help clients define the core building blocks of their brand, including purpose, positioning, persona and brand essence.
  • Work with clients to crystalize digital marketing goals.
  • Incorporate research and analytics into conceptually driven, creative ideas.
  • Understand what drives key audiences.
  • Help design and execute research that helps the team understand a client’s market, competitors, trends, character, reputation, etc.
  • Extend client insights and brand platform into the digital brand strategy.
  • Problem solve every day. 

As part of the Brand Team:

  • Contribute to the development of the Brand team through mentoring junior team members.
  • Collaborate on brand-focused projects in addition to daily requirements of content creation.
  • Must be able to synthesize quickly and deliver ideas and concepts in a clear, client-focused way.
  • Contribute to One North internal marketing and brand efforts.
  • Collaborate with both the Strategy and Creative teams in order to produce compelling content that is grounded in the brand.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • 5-9 years of experience in a brand or writing-specific role, preferably within an agency
  • Bachelor’s degree required, preferably related to marketing or writing/journalism
  • An analytical mindset with strong business acumen
  • Experience conducting a broad range of in-depth research and competitive market analysis
  • The ability to collaborate with cross-functional teams
Talent Coordinator
open position
Talent Coordinator

PRIMARY OBJECTIVE

One North is seeking a relationship-driven Talent Coordinator with a strong business acumen to work closely with the Talent Team in recruiting and hiring top talent for One North. The Talent Coordinator’s main responsibility will be to drive the full lifecycle of recruiting for a number of different roles and disciplines across the business. In addition, the Talent Coordinator will be responsible for building a strong pipeline of talent across the technology, creative, strategy, brand and account functions of the business.

RESPONSIBILITIES

  • Identify, attract and hire the most qualified and diverse talent for our growing team.
  • Own the full lifecycle of recruitment, from sourcing through the extension of offers.
  • Source candidates using various methods and tools, including social media, job boards, LinkedIn Recruiter, campus resources and various networks or groups within the Chicago digital community.
  • Screen to evaluate and qualify candidates based on hard skills, aptitude and culture fit.
  • Assist with building job descriptions and posting open positions on job boards; own the process for reviewing inbound job applications.
  • Manage relationships with hiring managers, working to understand their team dynamics and skill gaps, and find the best talent for their teams.
  • Focus on the candidate experience in the interview process and continue to build and evolve the process to match the changing needs of the business and general marketplace.
  • Be or become an expert in the Chicago digital community and marketplace in order to understand the competitive talent scene and advise on our approach and recruitment strategy.
  • Understand One North’s business goals and incorporate them into the recruitment process.
  • Ensure that each person that engages with One North leaves with a positive experience, regardless of whether or not he/she is a fit for our current open positions or future business needs.
  • Provide employee engagement and talent development support to Manager, Talent Development as needed, including improving and adding unique touches to current processes and operations.
  • Build a pipeline of talent for future and/or unexpected hiring needs.
  • Build and elevate One North’s talent brand in the Chicago digital community by being involved in events, networks and groups that bring together Chicago’s best talent.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

  • Bachelor’s degree with a focus on business
  • 1-5 years of recruiting experience, with at least 1 year of experience recruiting in the agency space or Chicago digital community
  • Experience recruiting in-house a strong plus
  • Strong business acumen / clear understanding of how professional services firms operate and succeed
  • Excellent interpersonal skills, strong ability to network and build relationships
  • Strong attention to detail, organization and time-management skills; our business moves quickly and requires multitasking and prioritization.
  • Strong written and oral communication skills
  • Exceptional judgment capabilities – successfully exercise “gut” checks regarding candidate fit for the role and One North
  • Flexibility, adaptability and a commitment to always doing what is best for the business
  • Prior experience recruiting for roles in Technology/IT, UX, Project Management and Digital/Brand Strategy a big plus
Operations Analyst
open position
Operations Analyst

PRIMARY OBJECTIVE

The Operations Analyst is responsible for coordinating and/or executing plans to ensure that technical solutions and operations processes meet the needs of the business, employees and customers in a fast-paced, dynamic environment. This role provides the opportunity to make a large impact on the company and offers hands-on experience working with digital technology solutions, cloud solutions and development operations. 

This role falls within the Technology Operations team and executes on operations tasks, while driving measurable improvements in process and efficiency throughout the company. You will be expected to be proactive, organized and autonomous as you work on assignments with teams. We are looking for resourceful and creative problem solvers.

RESPONSIBILITIES

  • Manage daily operations of Technology Operations team: Technology Operations Calendar tasks, internal company-wide and cross-team communications.
  • Prepare timely and accurate monthly / quarterly / periodic compliance and security reports.
  • Research, execute plan and report on status for specific IT / Technology Labs projects and tools, as determined by manager.
  • Coordinate and/or execute plans to ensure that technical tools and solutions meet the needs of the business.
  • Collaborate with cross-functional team members to understand the project objectives, timeline, budget and schedule.
  • Communicate progress, reports and results to ensure that our teams have all relevant information necessary.
  • Assist with execution of new technology offerings, as determined by manager.
  • Proactively raise internal operational process issues, opportunities and risks.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS

  • Bachelor’s Degree
  • Ability to meet deadlines, work independently on assignments and with teams
  • Multitasking, attention to detail and ease of learning new technologies are highly desired for the position.
  • Positive can-do attitude, solutions oriented
  • Excellent analytical, decision making and problem-solving skills
  • Strong sense of collaboration, ownership, urgency and client commitment
  • Outstanding verbal and written communication, organizational and prioritization skills
  • Ability to communicate effectively with different levels of management, as well as business and technical employees
  • Demonstrated ability to be productive with minimal supervision
  • Must be comfortable with agile project management and adaptable to changing requirements and priorities
  • Familiarity with OWASP and various web-based security standards a plus
  • Familiarity with CMS systems (Sitecore, WordPress or similar) a plus
Proposal Writer
open position
Proposal Writer

PRIMARY OBJECTIVE

One North is seeking a Proposal Writer with a strong written and creative acumen to work closely with our Sales & Marketing teams in developing winning proposals and presentations. The Proposal Writer’s main responsibility will be to translate One North’s solution and value proposition into written, professional presentation materials for current and prospective clients.

RESPONSIBILITIES

  • Work with colleagues in marketing and sales, principals, and senior staff to design, write, and produce proposals and presentations.
  • Attend solution planning meetings and translate solutions into easily communicable and compelling materials.
  • Create customized, competitive proposal concepts by identifying and clarifying opportunities and needs, studying requests for proposals (RFPs), attending strategy meetings and conducting market research.
  • Develop and own the proposal management process for both RFPs and proactive proposals.
  • Construct, organize and own library of templated proposal sections and RFP answers, updating regularly as content evolves.
  • Meet proposal timelines by establishing priorities and target dates for information gathering, writing, review and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; and transmitting proposals.
  • Coordinate printing and shipping of proposals if necessary.
  • Develop proposal by assembling key information – including project nature, objectives, outcomes, deliverables, implementation, methods, timetable, staffing and budget – and writing, revising and editing drafts – including executive summaries, conclusions and credentials.
  • Maintain brand standards and quality content by constructing and using templates; following proposal-writing standards, including readability, consistency and tone; and maintaining proposal support databases.
  • Obtain approvals by reviewing proposal with key providers and project managers.
  • Evaluate and redesign processes, approach, coordination and boilerplate; implementing changes that constantly improve proposals.
  • Accept ownership for new and different responsibilities as business priorities shift, exploring and building opportunities to add value.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS

  • Bachelor’s degree in marketing, graphic design, communications, or related field
  • 2+ years of relevant professional experience in creating proposals
  • Fluent in Adobe InDesign, Illustrator, Photoshop, and Microsoft PowerPoint and Word
  • A creative eye for layout and typography is a must
  • Strong detail-orientation
  • Ability to produce effective visual solutions in response to complex requests for information
  • Ability to manage multiple deadlines with minimal supervision
  • Strong writing and editing skills
One North Interactive is an equal opportunity employer and selects individuals best matched for the role based on job-related qualifications. We do not discriminate based on gender, color, age, religion, national origin, sexual orientation, disability or any other protected class. Though we think this kind of common decency ought to be obvious in 2018, we’re happy to say it because we really believe it.

One North Interactive 
222 North LaSalle St, #1500
Chicago, IL 60601

+1 312.469.1740